Shipping policy

For Standard Shipping and Pre-Made Wholesale Glosses please allow 2-4 days business days for processing and once it has been processed shipping is 5-7 business days. (EXCLUDING WEEKENDS AND HOLIDAYS) For Priority Mail please allow 2-4 business days for processing and shipping will take 2-3 business days. 

During the holiday season shipping may be delayed and can take longer than 5-7 business days. Please check with USPS on updates on any tracking information. 

ALL WHOLESALE ORDERS ARE PROCESSED THROUGH PRIORITY MAIL. SIGNATURE CONFIRMATION IS FOR ANY ORDERS OVER $200. Please allow 7-14 business days for processing. Once processing is done shipping will take 2-3 business days. Please keep in mind due to COVID-19 that shipping may be delayed. 

A tracking number from USPS will be provided once your product has been shipped. Please make sure you provide an accurate delivery address. If your package is returned due to the wrong address then you will be responsible for any additional shipping costs.

We are NOT responsible for any damaged, lost or stolen packages. You'll have to contact USPS to file a claim regarding this. Please see link here  https://faq.usps.com/s/article/Where-is-my-package 

 

International Orders: You are responsible for any additional custom, import or brokerage fees associated with your order when your package arrives. All orders are shipped through UPS.

Shipping can take 7-10 business days. If your shipping hasn't been updated or shown as lost please contact UPS at 1 (800) 742-5877.